Your privacy is our priority. This document explains in detail how peti4d collects, uses, stores, and protects your personal information — as well as the rights you hold as a member of our platform.
We don't just comply with the law — we go beyond the minimum standards to ensure your privacy is fully protected.
Peti4d operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All processes involving the collection and use of members' personal data are subject to this legal framework without exception.
All communication between your browser and peti4d's servers is protected by bank-grade 256-bit SSL encryption. Your personal and financial data cannot be intercepted or read by any third party while in transit.
Member personal data is stored on servers protected by multiple layers of security, including role-based access controls, real-time audit logs, and regular backups at certified data centres.
Peti4d has never and will never sell, rent, or trade members' personal data to advertisers or third-party data brokers. Your information belongs to you — it is not our business commodity.
Peti4d members have full rights to access, correct, transfer, and request deletion of their personal data at any time. This process can be initiated directly through our 24/7 support team.
We only collect data that is strictly necessary to deliver our services. There is no excessive or unjustified data collection — every piece of information we request has a clear and transparent rationale.
To provide a complete, secure, and responsible service, peti4d collects several categories of information from our members. This collection is carried out transparently and only when you actively interact with our platform.
During the account registration process, we collect basic information required to verify your identity and establish a valid account:
To process deposits and withdrawals securely, we retain your financial transaction records, including bank account details, e-wallet account numbers, deposit and withdrawal history, and current account balance. Sensitive financial data such as full card numbers is never stored on our servers — only securely formatted tokens.
Our system automatically logs technical information when you use the peti4d platform:
Peti4d uses collected personal data solely for legitimate, transparent purposes directly related to the provision of our platform services. Below is a detailed description of each purpose of use:
Your registration data is used to create and manage your peti4d account, including the KYC (Know Your Customer) process required to ensure all members meet the eligibility and age requirements set out by law. This is a legal obligation that cannot be waived.
Your financial information is required to process every deposit and withdrawal accurately and securely. This includes bank account verification, real-time anti-fraud checks, and records required for anti-money laundering (AML) regulatory compliance.
Technical data such as IP addresses and usage patterns are analysed by our security systems to detect suspicious activity, unauthorised login attempts, multi-account usage, and potential fraud before it occurs.
Your contact information allows us to send important account notifications, security updates, customer support responses, and — with your consent — relevant promotional offers.
Aggregated and anonymised usage data helps the peti4d team understand platform usage patterns, identify areas for improvement, and develop new features better suited to the needs of Malaysia members.
Peti4d does not sell, rent, or disclose members' personal data to external parties for marketing or commercial purposes. However, in the course of platform operations, there are limited situations where data sharing is necessary and permitted:
We only share the necessary data with trusted third-party service providers that support our platform operations, including payment processors (FPX, DuitNow, Touch 'n Go), cloud service providers, and customer support platforms. All such providers are bound by strict data confidentiality agreements and may only use your data for the specific purposes defined.
Peti4d will disclose personal data when required by law, court order, or a valid request from Malaysian government authorities. In such situations, we will endeavour to notify you in advance unless prohibited by law.
In compliance with anti-money laundering (AML) and counter-terrorism financing (CFT) regulations, certain transaction information may be required to be reported to the relevant regulatory authorities.
Some cloud services used by peti4d may store data on servers located outside Malaysia. In such cases, we ensure that all data transfers are protected by contractual safeguards equivalent to Malaysia's PDPA and applicable international standards.
Peti4d continually invests in industry-grade security infrastructure to ensure members' personal and financial data is always protected against cyber threats, data breaches, and unauthorised access.
Beyond technical measures, peti4d conducts regular security assessments, penetration testing carried out by independent security experts, security awareness training for all staff, and tested incident response procedures. The data centres we use hold ISO 27001 and SOC 2 security certifications.
While peti4d takes all reasonable steps to protect your data, account security also depends on your own actions. We recommend using a strong and unique password, enabling 2FA, not sharing your login credentials, and notifying us immediately if you suspect any unauthorised access.
Under Malaysia's PDPA and peti4d's privacy policy, you as a member have the following rights regarding your personal data. All requests can be submitted through our support team and will be processed within 14 working days.
You may request a copy of all personal data we hold on your account. We will provide it in a readable format within 14 days.
If any of your information is inaccurate or out of date, you have the right to request an immediate correction. We will update our records once verification is complete.
You may request deletion of your personal data when it is no longer needed, subject to applicable legal obligations for retaining financial records.
You may object to the use of your data for direct marketing purposes at any time. Any objection will be processed immediately, no questions asked.
You are entitled to receive your data in a structured, machine-readable format for transfer to another service provider of your choice.
In certain circumstances, you may request that we restrict the processing of your data while a dispute or review is being conducted by our team.
The peti4d platform uses cookies and similar tracking technologies to enhance the user experience, ensure the platform functions properly, and understand overall usage patterns.
Session cookies are automatically deleted when you close your browser. Persistent cookies are stored for the duration specified in each cookie, typically between 30 days and 12 months, depending on the cookie's purpose.
Peti4d retains members' personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law. The following are our data retention guidelines:
When you close your peti4d account, your personal data will be handled as follows: marketing information and personal preferences not required by law will be deleted within 30 days; data subject to a legal retention period will be kept until that period expires before being permanently deleted from all our systems.
Peti4d reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform service improvements. All amendments are made to ensure your data protection remains relevant and adequate.
When significant changes are made to this policy, we will notify you via in-platform notifications, email to your registered address, and a prominent notice on the peti4d homepage at least 14 days before the changes take effect. For minor changes such as grammatical corrections or clarifications, we will update the version date only.
Continued use of the peti4d platform after the effective date of any amendment is considered your acceptance of the updated policy. If you disagree with any changes, you have the right to close your account and request data deletion in accordance with the procedures outlined in Section 07.
For any inquiries, complaints, or requests relating to your privacy and personal data, please contact peti4d's Data Protection Officer via email [email protected] or via live chat on the platform. We are committed to responding to every inquiry within 3 business days.
You now have a clear picture of our commitment to personal data protection. Register today and enjoy a safe, fair, and responsible gaming experience alongside more than 50,000 active peti4d Malaysia members.